Homeowners
Secure your renovation project with a payment held until the work is completed.
Trusted by
Regulatory framework
A regulated and recognised solution
Registered payment agent
CashSentinel is an agent of the payment institution OKALI, a subsidiary of the Crédit Agricole group.
Dedicated bank accounts
Funds are held in dedicated accounts opened with recognised banking partners, including BNP Paribas, Crédit Mutuel Arkéa and Swissquote.
Your guarantees
Your funds stay protected until the work is completed
A dedicated account in your name
Your funds are deposited into a dedicated account opened in your name, separate from the contractor's accounts.
Funds held until completion
The contractor only receives payment once completion of the work has been confirmed.
Automatic refund if cancelled
If the project is cancelled, the funds are automatically returned to your bank account.
Real-time tracking
Every step is visible from your personal area and notified by email and message.
Dedicated customer support
A team available 6 days a week to answer your questions.
Comparison
Why CashSentinel is more reassuring than a traditional payment
| Feature | Cheque | Bank transfer | CashSentinel |
|---|---|---|---|
| Identity & payment verification | |||
| 100% digital | |||
| Transaction tracking | |||
| Fee split (net to contractor / commission) | |||
| Dedicated customer support 6 days a week | |||
| MyPortal platform available 24/7 | |||
| Lease settlement paid directly to the banks |
How it works
How a secure project works
Step 01
Account creation
You create your personal area in a few minutes.
Step 02
Identity verification
A quick identity check secures the whole process.
Step 03
Project approval
You approve the terms of the project in full transparency.
Step 04
Deposit into a dedicated account
Your funds are deposited into a dedicated account in your name.
Step 05
Tracking and notifications
You are informed by email and message at every key step.
Step 06
Work carried out
The work is carried out and you confirm it has been properly completed.
Step 07
Release of funds
The contractor receives payment once the work is confirmed.
FAQ